PC Assist
PC Security Health Check

Our computer and security experts are available 24×7 to assist you with installation and technical issues.

PC Security Health Check

Security Health Check Service provides one-time access to our support experts related to the configuration of your Trend Micro products – 24 hours a day, 7 days a week.

This service ensures your Trend Micro program is set up properly, giving you optimum security and maximum productivity for your PC or laptop.

Our engineers will:

  • Look through your system for vulnerabilities to all types of threats and apply the right settings to ensure robust security

  • Configure your antivirus and anti-spyware software settings, including browser components, firewall, and network settings

  • Apply the proper system settings to improve your security and identity protection, keeping your digital information secure

  • Verify and install the latest critical Microsoft Windows updates, Microsoft Office, and Java

  • Teach you about Parental Controls and the other features of your product

  • Good for one (1) PC only

Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7, Windows Vista, Mac OS X 10.12 (Sierra), Mac OS X 10.11 or higher (El Capitan), Mac OS X 10.10 or higher (Yosemite); a high-speed internet connection; 512MB RAM (minimum, 1GB recommended).

System Requirements

FOR PC: Supported Operating Systems:

  • Microsoft® Windows® 10 (ARM processor and Windows 10 in S Mode only supported by Trend Micro Security on Microsoft Edge Add-ons)
  • Microsoft® Windows® 11 (ARM processor and Windows 11 in S Mode only supported by Trend Micro Security on Microsoft Edge Add-ons)
  • Chrome OS 79 or higher (Chromebooks only supported by Trend Micro Security on Chrome Web Store)

Minimum Hardware Requirements:

  • 800MHz (1GHz recommended)
  • 1GB Memory (2GB Recommended)
  • 1.3 GB of available hard disk space (2.5GB Recommended)

Supported Web Browsers:

  • Google Chrome™ – 81/83
  • Mozilla Firefox® – 75/76
  • Microsoft® Internet Explorer® 11.0
  • Microsoft Edge (Next) – 81/83
  • Microsoft Edge (Original) – Up to 44

Internet Connection:

  • Broadband or equivalent high speed connection is highly recommended.

Display Screen Resolution:

  • 1024×768 or above