PC Assist
IT Helpdesk

The ultimate bundle of our favourite technical services, a cheaper and easier way to maintain your device.

IT Helpdesk

12 Months – Unlimited Support for All Devices*

SPECIAL PROMO: Our favourite all in one IT Helpdesk is now $99.95, SAVE $40!

24 Months – Unlimited Support for All Devices*

SPECIAL PROMO: Our favourite all in one IT Helpdesk is now $149.95, SAVE $100!

IT Helpdesk

Premium Installation

PC Security Health Check

Virus
Spyware Removal

PC
Tune-up

It’s the ultimate bundle of our favourite technical services, a cheaper and easier way to maintain your PC.

IT Helpdesk provides unlimited 24×7 remote desktop support and includes all of the following features:

  • 24×7 Emergency Assistance: A Trend Micro technician can make a “virtual house call” any time, day or night

  • IoT Support Home Network scan: A Trend Micro engineer will scan your Home Network to check if all your Internet-connected devices are secured and not leaking your personal information

  • Microsoft® support: Configuration and upgrade support for Microsoft® Windows® including Windows 11 upgrade. Office, email and PC settings, migration between old to new PC. Supports Windows 11 feautures such as: new UI, Microsoft Teams, Android App and Gaming settings

  • Macintosh OS support: Configuration and upgrade support for Macintosh OS

  • iOS and Android support: Configuration and upgrade support for Android OS and iOS

  • Microsoft® Office Installation and updates: Installation and updates for Microsoft Office

  • Personal IT Helpdesk: Set-up of printers, external hard drives, and other peripherals

  • Internet and Email support: Sets up your Home Network and configure peripherals. We will also assist you in creating and securing your Yahoo, Hotmail, or Gmail account

  • Premium Installation: Our experts install and configure your Trend Micro products

  • Virus and Spyware Removal: Keeps your computer virus-free

  • PC Tune-Up: Keeps your computer running like new

  • Data Back-up: Back-up and restore your pictures, videos, music, and other files whether it’s stored in the “cloud” or in your home

  • Advanced Diagnostics & Resolution: Identifies and recommends solutions for even the most complex technical issues

  • Security Advisor: Checks your system for vulnerabilities and applies the right settings to ensure your security

Premium Installation

Trend Micro experts will install your security product remotely.

  • Remote installation of Trend Micro Internet Security by product experts

  • Application of recommended Trend Micro software settings to your System

With a certified Support Team who is constantly being trained – not only are we proud of them, you will be too!

We aim to provide a resolution to any technical issue on your first contact with us, so that you can get on with your day worry free. All our Support Teams receive constant training to keep up to date and ensure that you receive the best possible service.

Our Support Team are all Microsoft Certified professionals, that have received the best industry training in areas such as file analysis and malware. Any technical issue you may be having, our team can resolve.


12 Months – Unlimited Support for All Devices*

SPECIAL PROMO: Our favourite all in one IT Helpdesk is now $99.95, SAVE $40!

24 Months – Unlimited Support for All Devices*

SPECIAL PROMO: Our favourite all in one IT Helpdesk is now $149.95, SAVE $130!

  • Remote desktop support with remote desktop support

  • Optimisation of your Facebook Settings.

*Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7; high-speed Internet connection; and minimum 1GB memory required (2GB recommended).

Our services

Complete small business IT support

Providing best practice setup of systems, security and backups to ensure your business has the maximum ‘uptime’ and maximum return on IT investment.

Setup and connect all your devices

Effortlessly connect all computers, tablets, phones and network connected devices such as surveillance cameras and SmartTVs to the internet and configure email, apps and printers.

Internet and network troubleshooting

Getting you back online in a hurry when you lose access to the internet or experience network dropouts.

Virus removal and repair

Removing viruses and malware from your devices, fixing any damage they have caused and preventing future reinfections.

Diagnosing and fixing hardware and software problems

From replacing faulty components and cracked laptop screens to troubleshooting software errors and issues, we have the expertise to get you back in action.

Testing and tagging all your electrical appliances

Keep your business compliant with WHS laws and have us Test and Tag your computers and other electrical appliances.

Get FAST help when you connect with us remotely

We can work on your computer remotely, over the internet.
Simply phone us to book a session, then click below to get started in seconds.
By clicking on the appropriate button for your operating system and you will be taken to the appropriate download page to install Team Viewer:

Frequently Asked Questions

For Fast Technical Support

Tollfree : +1-833-302-2288 

System Requirements

     Windows:

     Mac:

      Android:

     iOS:

     Internet Connection:

wpChatIcon